HOW TO BOOK

Your next step, made simple.

Whether you’re planning an appointment or asking about a scheduled trip, choose your situation below.

01 / CHOOSE YOUR SITUATION

Where are you in
your journey?

I need to arrange a Medicaid rideStart with MAS scheduling.I already have a Care Ride tripGet help with your scheduled ride.I’m not sure where to startLet dispatch point you in the right direction.

02 / YOUR NEXT STEP

Start with MAS. Ask for Care Ride.

Call MAS at 844-666-6270 to arrange your eligible trip. Request Care Ride Transportation Corp as your provider, when available. MAS confirms approval and scheduling.

Call MAS Visit the MAS website

A request for help is not a ride reservation.

BEFORE YOU CALL

A little preparation helps.

Have these details ready for your transportation coordinator.

0 of 4 ready

Pickup locationAppointment addressAppointment date and timeReturn-trip needs

GOOD TO KNOW

A clearer path
to your ride.

For official Medicaid transportation information, visit the New York State Department of Health.

New York Medicaid transportation ↗

Your next step, made simple.

Where are you inyour journey?

Start with MAS. Ask for Care Ride.

A little preparation helps.

A clearer pathto your ride.

How do I book a Medicaid ride?

Can I book a ride using the callback form?

Where does Care Ride operate?

What if I already have a scheduled ride?

What vehicles are available?

Can a family member help arrange the trip?

What should I have ready before I call?

Where are you in
your journey?

A clearer path
to your ride.